Telephone: 01263 513181

Service & MOT

Service & MOT

Used Cars

Used Cars

Contact Us

Contact Us

Welcome To The East Coast Motor Company

The East Coast Motor Company, formerly known as Cromer Motors, has been in business in the seaside town of Cromer since 1919.

It is still a family run business, and is managed by Adam Rounce who is the fourth generation in the business; his father George first obtained the Ford franchise in 1967. Graham Poulter now manages the car sales department.
There is a friendly, non-pressurised atmosphere in the showroom.

We offer very competitive used car deals to suit all requirements. All our used cars have been carefully selected and prepared to our high standards; the majority are Fords with low mileage and a full service history.

Our nearly new Fords have large savings over new cars. If we have not got in stock the car of your choice we will endeavour to find one to satisfy your needs. We are able to carry out whatever service or repair your car may need, offering an efficient, fast and reliable service package. This department is run by Kevin Muirhead. We employ Ford-trained technicians and are equipped with the latest Ford diagnostic equipment. We also service, MOT and maintain most other makes of vehicle. Our reputation as a garage which offers real service and value for money remains with us after over 100 years in business.

So, whatever your motoring needs, call in for a professional, personal and friendly service that only a long established family run business can offer.

Contact Details

The East Coast Motor Company Ltd
2 Beach Road, Cromer, Norfolk, NR27 9AL

Tel: 01263 513181

Sales Opening Times

Monday to Friday:  09:00-17:30
Saturday: 09:00-13:00
Sunday: Closed

Service & Parts Opening Times

Monday to Friday: 08:30-17:30
Saturday: 09:00-13:00
Sunday: Closed

Motor Industry Code of Practice for Service & Repair
Our dealership is committed to an open, transparent and fair way of doing business. We have subscribed to the Motor Industry Code of Practice for Service & Repair, and committed to: Honest and fair services, Open and transparent pricing, Completing work as agreed, Invoices that match quoted prices, Competent and conscientious staff, A straightforward, swift complaints procedure

Alternative Dispute Resolution
The Motor Ombudsman will offer free impartial advice and when appropriate an Alternative Dispute Resolution (ADR) service that we are fully committed to in the event that your are not satisfied with the outcome of a dispute.
For further information you can visit their website at http://www.themotorombudsman.org or call their Consumer Advice Line: 0345 241 3008.

Financial Disclosure
The East Coast Motor Company Ltd is authorised and regulated by the Financial Conduct Authority, FRN: 312325. We act as a credit broker not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers. It is our intention to provide a high level of service at all times. However, if you have reason to make a complaint about our service you should contact The East Coast Motor Company Ltd, 2 Beach Road, Cromer, Norfolk, NR27 9AL. If we are unable to resolve your complaint satisfactorily, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0845 080 1800 or at http://www.financial-ombudsman.org.uk